Help Center

Disclaimer:

The recent Covid-19 outbreak has significantly disrupted  global supply chains. Shipping and processing times may be longer than usual until further notice. We are working hard to protect our customers and team members while adapting to our changing world. Thank you for your support and patience during these challenging times. 

Shipping destinations:

• We ship worldwide to over 150+ countries!

Shipping times:

Standard Shipping

If every product you've ordered is in stock, we usually take 3-5 business days to process your order and the expected delivery timelines are as follows:

USA & Canada: 10-20 Business Days

Rest Of The World: 10-25 Business Days

Express Shipping (Currently Unavailable until February 10, 2020)

Currently, we only offer EXPRESS SHIPPING to United States.
Express shipping to United States average 5-8 Business Days.

Shipping cost:

• We offer free standard shipping for all orders worldwide.
• Express shipping cost a flat rate of $7 (Unavaliable until further notice)

Tracking numbers will be provided with your shipping notification email once the order is processed. However, please note that the tracking number sometimes do not update right away and tracking to certain countries only update upon arrival within the country. You can track your package through our website here.

• We cannot issue refunds once the order is shipped. However, if you contact us quickly after making the order, we can cancel your order and issue you a refund.
  
  
• We offer free returns/exchanges if there are any defects associated with the merchandise that are a result of our fault. If a problem is present, please inform us within a week of receiving.
  
  
• We accept returns on selected non-sale items if returned within 14 days of receiving the package, provided the item is in new and unused condition with the original label attached. Please email us to obtain a Return Authorization Number PRIOR to shipping the item(s) back. Please note that we charge a 20% restocking fee on all returns and return shipping fee is not covered.
  
  
• If you ordered an item with sizing issues, please contact us for more information on how you can exchange the item to a different size.

We are a US based company and our prices are based in USD. However, we've included a currency converter on our website that automatically converts this price to your local currency! Upon checkout, the prices will be converted back and charged in USD. If you are using a credit card with any currency other than USD, there may be slight discrepancies between what you're charged and what was displayed on our website due to differences in the conversion rate used by your credit card company.